Our Guarantee
Total Satisfaction Guarantee
For your peace of mind
Before you purchase toners, drums and fusers from the internet how, can you be sure they are 100% genuine?
The simple answer is, you can't.
Here at Xentair® International Ltd we sell genuine products and very high quality compatibles, these are clearly labelled on the product description. This means we are able to guarantee each and every item to be of the highest quality.
We inspect, check and invisibly security mark each item as it comes into stock by very experienced personnel, so for every item we stock comes with our Total Satisfaction Guarantee.
Using the consumables that are designed for your machine, not only gives you the very best print quality, it also ensures the future reliability of your device, giving you the best return on your investment.
No Quibble Returns
Because we are so confident of our products, we offer a full returns program, this means if you are not happy with your purchase you can return it to us for a full refund, less postage. If you have ordered toner and the security seals are broken, then sadly we cannot accept a return as we can no longer guarantee the item is new and genuine when we try to resell them. If we have sent you the wrong product then we refund the whole amount, or if you wish, we can replace it totally free of charge.
Your custom is very important to us so we will do whatever it takes to keep you happy, within reason of course...
So why is using the genuine toners, drums and other parts in your machine so important? Well, your xerographic machine is one of the most complex devices around, so when you use fake or compatible items the quality disappears.
So do not sacrifice on price, as the cost could seriously affect your wealth.
So put us to a test today, we are always available for any questions you may have.
From all of the Xentair®team.