Xerox WorkCentre 5325 5330 5335 Fuser Reset Procedure 010-421


We need to reset the HFSI (High Frequency Service Item) section 954-850 to 1 so the machine recognises the fuser.

Here’s how to do it;

From the powered on state, hold down the "0" button for six seconds and then press the "Start" button while still holding the "0" button. The machine will prompt you for a password. Enter the default access number "6789" and press "Confirm." The display will acknowledge that you are now in diagnostic mode.

Next press the "Machine Status" button, Select the "Tools" tab, then "System Settings," "Common Settings," "Maintenance/Diagnostics." This will bring you to the main menu where you’ll find the memory settings (NVM) and lots of other important stuff. 

The HFSI counters for resetting fuser count and other High Frequency Service Items is found in "Adjustments/Others."

Now enter 954-850 and change the reading to 1, this will enable the machine to see it has a new fuser


Please contact us if you require any help or support regarding this issue. We are always here to help.

Posted on 14th Feb 2019 @ 10:26 AM

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