International deliveries, for Europe please allow up to 5 days via economy and 3 days priority, this is the service we expect from FedEx and UPS. All other countries please allow up to 8 days economy and 5 days priority.
You may return most new, unopened items within 7 working days of delivery for a refund, less postage. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If the goods were ordered in your error, then we reserve the right to retain a 20% re-stocking fee, if the goods have been opened then we reserve the right to refuse a refund. Proof of postage is not accepted as proof of delivery and we recommend you use a form of delivery that requires a signature. If a refund is payable to you we will process the refund as soon as possible, and, in any case within thirty (30) days of the day you give written notice of cancellation.
To cancel an order, you must inform us in writing, please see our contact page for our address. You must also return the goods to us as soon as possible, intact and in their original packaging, and at your own cost and risk.
You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.
Our returns policy does not affect your statutory rights.
If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.
If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.
Choose a currency below to display product prices in the selected currency.
|Contact Information||Business Information||Popular Searches||Customer Services|
|Xentair International Ltd||Customer Reviews||dc250 Drum||My Account|
|Unit 1 Ash Park||About Us||More Searches||Order Status|
|Little London||European VAT?||dc5000 toner parts||View Cart|
|Hampshire||FAQ's||dc8000 toners||Sign In|
|RG26 5FL||Special Offers||13r603 013r00603||Shipping & Returns|
|United Kingdom||Knowledge||7132 Drum||Terms & Conditions|
|International Orders||DC700 toner||Contact Us|
|email@example.com||0800 810 1066||+44 (0)1256 886 420|